The Robert Frances Group (RFG) provides timely research and advice to Global 2000 and mid-market executives who require a business-oriented view of the information technology (IT) marketplace.
With a focus on the "business of IT", RFG assists primarily CIOs and their staff to maximize effectiveness by helping to reduce costs, improve productivity, drive revenue or align IT with business strategies. This includes working with our clients to plan e-business strategies, evaluate hardware and software purchases and upgrades, negotiate better contract terms, and assess the impact of events, laws and regulations that IT executives need to understand to run their departments more effectively.
Unlike traditional IT advisory services, RFG offers a single integrated service model which allows clients to drive the research agenda. Based on responses to client inquiries, industry events or important technology breakthroughs, RFG produces a daily syndicated "push" email of approximately 1500 words written in plain business English. RFG clients also receive direct on-demand access to the company’s analysts via telephone, e-mail, and in-person contact. Also, clients can request custom in-context research on topics of specific interest to them and their organizations – written in the same format as our daily note.
RFG’s "New Generation Executive Service" model gives CIOs and other executives the insights and support they need to make better IT decisions in the context of their specific business. RFG analysts act as trusted advisors to our clients. We maintain a low 15:1 client:analyst ratio to assure a higher quality of service and more personalized interaction than our competition. Our analyst team members average over 20 years of experience in end-user and vendor corporations.
RFG’s single service, in-context, business-oriented approach encourages CIOs and other executives to think "out of the box" and provides them with a forum to get research questions answered that don’t fit the mold of traditional IT research companies. RFG also provides an alternative view to the "stove pipe" method of technology research.
Industry Research from Robert Frances Group
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